Regular and proactive maintenance of AV and multimedia systems ensures smooth operation, a long service life for your technical equipment and a significant reduction in ongoing maintenance costs. With a customised service level agreement (SLA), we ensure that all systems always function optimally and that downtime is kept to a minimum.
Our preventive maintenance not only ensures predictable costs and fewer disruptions, but also satisfied users who can rely on stable, high-quality technology. In addition, you have a personal contact person at your side who takes care of all concerns, requests and technical challenges at your location – competently, reliably and always with the aim of making your operations as simple and efficient as possible.
For new customers
For existing customers
Your service is just a click away.
Technical support around the clock
Problems do not adhere to office hours. Our technical support is available for you 24/7. Whether it's an urgent malfunction or a quick question - our experienced team is on hand to help you solve problems and keep your systems up and running.
On-site service
Some challenges are best solved directly on site. Our technicians will come to you quickly and reliably to fix hardware problems, adjust configurations or optimize installations. Most of the components required to replace something quickly and directly are also available in our service vans.
Maintenance & service contracts
Regular maintenance is key to ensuring the longevity and reliability of AV systems. We offer tailor-made maintenance contracts that include regular checks, updates and proactive fault prevention. This ensures that your systems are always in top condition.
Remote maintenance
Thanks to state-of-the-art technology, we can solve many problems quickly and efficiently remotely. With our secure remote maintenance solution, our technicians can access your system directly to adjust configurations, carry out updates or rectify errors - without the need for a technician to be on site.
Training and further education
We will be happy to advise you on the right service package for you.
Technical support around the clock
Problems do not adhere to office hours. Our technical support is available for you 24/7. Whether it's an urgent malfunction or a quick question - our experienced team is on hand to help you solve problems and keep your systems up and running.
On-site service
Some challenges are best solved directly on site. Our technicians will come to you quickly and reliably to fix hardware problems, adjust configurations or optimize installations. Most of the components required to replace something quickly and directly are also available in our service vans.
Maintenance & service contracts
Regular maintenance is key to ensuring the longevity and reliability of AV systems. We offer tailor-made maintenance contracts that include regular checks, updates and proactive fault prevention. This ensures that your systems are always in top condition.
Remote maintenance
Thanks to state-of-the-art technology, we can solve many problems quickly and efficiently remotely. With our secure remote maintenance solution, our technicians can access your system directly to adjust configurations, carry out updates or rectify errors - without the need for a technician to be on site.
Training and further education
We will be happy to advise you on the right service package for you.