Systems
Service and Support

Customized support for your AV & multimedia systems.

 

Regular, preventive maintenance of AV and multimedia systems with a service level agreement ensures longevity, cost savings in maintenance and satisfied users. We offer you a personal contact for all your wishes and concerns about the technology in your location. 

For new customers

We will be happy to advise you on the right service package for you.

request advice

 

For existing customers

Your service is just a click away. 

Service ticket

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Technical support around the clock

Problems do not adhere to office hours. Our technical support is available for you 24/7. Whether it's an urgent malfunction or a quick question - our experienced team is on hand to help you solve problems and keep your systems up and running.

On-site service

Some challenges are best solved directly on site. Our technicians will come to you quickly and reliably to fix hardware problems, adjust configurations or optimize installations. Most of the components required to replace something quickly and directly are also available in our service vans.

Training and further education

We want you to get the most out of your AV system. That's why we offer training and further education tailored to your team and your specific requirements. Our experts will provide you with the knowledge you need to operate your installation effectively and optimally.

Maintenance & service contracts

Regular maintenance is the key to the longevity and reliability of AV systems. We offer customized maintenance contracts that include regular checks, updates and proactive error prevention. So your systems always stay in top form.

Remote maintenance

Thanks to state-of-the-art technology, we can solve many problems quickly and efficiently remotely. With our secure remote maintenance solution, our technicians can access your system directly to adjust configurations, carry out updates or rectify errors - without the need for a technician to be on site.

Training and further education

We will be happy to advise you on the right service package for you.

request advice

 

 

Technical support around the clock

Problems do not adhere to office hours. Our technical support is available for you 24/7. Whether it's an urgent malfunction or a quick question - our experienced team is on hand to help you solve problems and keep your systems up and running.

On-site service

Some challenges are best solved directly on site. Our technicians will come to you quickly and reliably to fix hardware problems, adjust configurations or optimize installations. Most of the components required to replace something quickly and directly are also available in our service vans.

Training and further education

We want you to get the most out of your AV system. That's why we offer training and further education tailored to your team and your specific requirements. Our experts will provide you with the knowledge you need to operate your installation effectively and optimally.

Maintenance & service contracts

Regular maintenance is the key to the longevity and reliability of AV systems. We offer customized maintenance contracts that include regular checks, updates and proactive error prevention. So your systems always stay in top form.

Remote maintenance

Thanks to state-of-the-art technology, we can solve many problems quickly and efficiently remotely. With our secure remote maintenance solution, our technicians can access your system directly to adjust configurations, carry out updates or rectify errors - without the need for a technician to be on site.

Training and further education

We will be happy to advise you on the right service package for you.

request advice