Systems
Service und Support
Customized support for your AV & multimedia systems.
Regularly and proactively maintained AV and multimedia systems ensure smooth operation, a long service life for your technical equipment and a significant reduction in ongoing maintenance costs. With an individually tailored service level agreement (SLA), we ensure that all systems always function optimally and failures are reduced to a minimum.
Our preventive maintenance not only ensures predictable costs and fewer disruptions, but also satisfied users who can rely on stable, high-quality technology. In addition, you will have a personal contact person at your side who will take care of all concerns, requests and technical challenges at your location - competently, reliably and always with the aim of making your operations as simple and efficient as possible.
Technical support around the clock
Problems do not adhere to office hours. Our technical support is available for you 24/7. Whether it's an urgent fault or a quick question - our experienced team is on hand to help you solve problems and keep your systems up and running.
Maintenance & service contracts
Regular maintenance is the key to the longevity and reliability of AV systems. We offer customized maintenance contracts that include regular checks, updates and proactive error prevention. So your systems always stay in top form.
On-site service
Some challenges are best solved directly on site. Our technicians will come to you quickly and reliably to fix hardware problems, adjust configurations or optimize installations. Most of the components required to replace something quickly and directly are also available in our service vans.
Remote maintenance
Thanks to state-of-the-art technology, we can solve many problems quickly and efficiently remotely. With our secure remote maintenance solution, our technicians can access your system directly to adjust configurations, carry out updates or rectify errors - without the need for a technician to be on site.
Training and further education
We want you to get the most out of your AV system. That's why we offer training and further education tailored to your team and your specific requirements. Our experts will provide you with the knowledge you need to operate your installation effectively and optimally.
Request advice
We will be happy to advise you on the right service package for you.
We look forward to hearing from you.